EXPLORE A HERO STORY

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Personalizing Space

When Elroy first arrives in his room, he’s surprised by how comfortable and familiar it feels. The room seems to meet all of his needs, both clinically and personally. The colors, playful elements, and soft features make it feel normal for Elroy...

Bringing the Outside In

During Elroy’s long stay, each day feels different. He has come to love ​The Embracing Arch​, adjusting the environment and settings to match his mood. He has explored the rainforest, swam with seals, and joined polar bears in the arctic...

Integrating
Play

On one of Elroy’s toughest days, Ellen, his child life specialist, comes to visit. Elroy has a procedure coming up and Ellen is there to make things easier for Elroy. Today they’ll blow bubbles—one of Elroy’s favorite activities, and one that helps to...

Connecting Socially

Elroy is having a good day, so with the help of Elroy’s mom and Ellen, friends are coming by to play. Should they watch a movie? Build a fort? Make art together? ​The​ ​Convening Table provides a place for them to gather, and Ellen helps facilitate a self-portrait...

Moving In

Julie and Pierre are moving into the hospital with no end date in sight for Elroy’s discharge. Though overwhelmed, they’re welcomed warmly with a dedicated private space just for them. The Retreat​ is a bed and space big enough for both of them, with storage for all of their things...

Medical Insight

Julie and Pierre start their morning by reviewing Elroy’s daily schedule and overnight updates through ​The Portal System.​ They become aware that Dr. Johnson and the care team are rounding and should be visiting in about 30 minutes...

Normal Life

It’s been a few weeks now, and despite all of the ups and downs, Julie, Pierre, and Elroy still feel like a family. Their room has spaces for different modes of life. They gather to eat dinner together around ​The Convening Table ​or use it to play games when Elroy’s sister visits...

Being a Parent

Julie is stressed and worried while waiting for Elroy’s test results. When Dr. Johnson arrives she invites Julie to step outside into ​The Hush. ​Here they can talk privately, without losing sight of Elroy...

Prepping for Care

At 6AM Nurse Ramirez begins his shift with his first patient, Elroy. He enters ​The Medical Area—​a quiet and semi-private place that invites careful thought and focus. Nurse Ramirez begins to prepare, moving through each prep station, ensuring he’s...

Rounding

During rounds, ​The Porch​ flexes to accommodate Dr. Johnson and the entire care team. Out of the hallway and out of the way, the care team can access medical information together and view it visually through ​The Portal System...

At the Bedside

Nurse Ramirez is at Elroy’s bedside, preparing to take some blood for a procedure. Using ​The Embracing Arch​, he calls up a translator to invite Elroy’s father Pierre into the conversation. This way they can make decisions together, and communicate and care for Elroy...

An Emergency

During an unexpected code, Dr. Johnson is one of the first to arrive. She immediately slides Elroy’s ​Rotating Bed​ into the middle of the room, dropping the head of the bed. The space is now set up for optimal medical care...

Personalizing Space

When Elroy first arrives in his room, he’s surprised by how comfortable and familiar it feels. The room seems to meet all of his needs, both clinically and personally. The colors, playful elements, and soft features make it feel normal for Elroy.

Over the course of his stay, Ellen, Elroy’s child life specialist, supports him and his family to decorate the room with their favorite pictures, paintings, and toys, which communicate his personality to his care team through ​My Story​ and ​The Play Space​.

Bringing the Outside In

During Elroy’s long stay, each day feels different. He has come to love ​The Embracing Arch​, adjusting the environment and settings to match his mood. He has explored the rainforest, swam with seals, and joined polar bears in the arctic (which he loves especially when he’s warm with fever).

Elroy misses the outside, but he’s not without a sense of it in his life. He’ll often mirror the outside weather — bringing sun or rain into ​The Embracing Arch​. And at night he looks forward to the stars twinkling over his bed.

Integrating Play

On one of Elroy’s toughest days, Ellen, his child life specialist, comes to visit. Elroy has a procedure coming up and Ellen is there to make things easier for Elroy. Today they’ll blow bubbles—one of Elroy’s favorite activities, and one that helps to increase oxygen levels in his blood and make his procedure easier and less painful. As Elroy breathes, ​The​ ​Embracing Arch magically comes alive with bubbles, spreading far and wide.

Working with modular elements of the room, Ellen has created a special recovery plan for Elroy. The Play Space ​becomes a motivator for Elroy to get out of space and join Ellen in a series of games and adventure. In particular, the magnetic wall becomes a place for Elroy’s imagination to come alive.

Connecting Socially

Elroy is having a good day, so with the help of Elroy’s mom and Ellen, friends are coming by to play. Should they watch a movie? Build a fort? Make art together? ​The​ ​Convening Table provides a place for them to gather, and Ellen helps facilitate a self-portrait art project. Ellen plans to decorate ​The Play Space​ with the portraits to keep this day fresh in Elroy’s memory.

That evening, Elroy sits out in ​The Hush. ​He’s missing his friends and wants to see other kids like him. His neighbor Sara joins him in ​The Hush.​ She’s excited about a new book and wants to share with him.

Moving In

Julie and Pierre are moving into the hospital with no end date in sight for Elroy’s discharge. Though overwhelmed, they’re welcomed warmly with a dedicated private space just for them. The Retreat​ is a bed and space big enough for both of them, with storage for all of their things.

Settling in, they notice ​The Portal System​—an interactive screen detailing the hospital’s amenities, resources, and some thoughtful surprises, like walking paths and yoga classes. This isn’t going to be easy, but they feel like they have been considered, and they are close to Elroy.

Medical Insight

Julie and Pierre start their morning by reviewing Elroy’s daily schedule and overnight updates through ​The Portal System.​ They become aware that Dr. Johnson and the care team are rounding and should be visiting in about 30 minutes.

Feeling empowered and in control, Julie takes a quick shower and sends off a few work emails that they are almost at Elroy's room. Julie and Pierre feel a sense of balance and confidence that they won’t miss important moments.

Normal Life

It’s been a few weeks now, and despite all of the ups and downs, Julie, Pierre, and Elroy still feel like a family. Their room has spaces for different modes of life. They gather to eat dinner together around ​The Convening Table ​or use it to play games when Elroy’s sister visits.

The Retreat ​empowers Elroy’s parents to work remotely while staying close to each other and Elroy. ​The Hush​, located just outside their room, allows them to have private conversations or moments of alone time and respite.

Being a Parent

Julie is stressed and worried while waiting for Elroy’s test results. When Dr. Johnson arrives she invites Julie to step outside into ​The Hush. ​Here they can talk privately, without losing sight of Elroy.

Dr. Johnson and Julie sit side by side discussing the long recovery ahead. Dr. Johnson uses The Portal System ​to share details and next steps with Julie.​ ​After Dr. Johnson leaves, Julie stays in ​The Hush​ to process and take time for herself before returning to Elroy’s side.

Prepping for Care

At 6AM Nurse Ramirez begins his shift with his first patient, Elroy. He enters ​The Medical Area—​a quiet and semi-private place that invites careful thought and focus. Nurse Ramirez begins to prepare, moving through each prep station, ensuring he’s ready to provide the best care possible.

On the wall,​ The Portal System​ provides Nurse Ramirez with overnight updates on Elroy as he washes his hands. He sees how little sleep Elroy has had and analyzes other key vitals—it’s been a hard night, but he can now provide care with all of this top of mind.

Rounding

During rounds, ​The Porch​ flexes to accommodate Dr. Johnson and the entire care team. Out of the hallway and out of the way, the care team can access medical information together and view it visually through ​The Portal System.

My Story ​brings Elroy’s world to life for the care team. They see his parents Julie and Pierre, and of course his cat Felix. A small soccer ball reminds them of his love of the sport. As Dr.Johnson enters the room, she greets everyone warmly and by name.

The​ ​Discreet Headwall, ​angled towards Dr. Johnson, helps her take in information effortlessly. She shares the care plan, answering some of Julie’s questions, while the room works to simultaneously document through voice input.

At the Bedside

Nurse Ramirez is at Elroy’s bedside, preparing to take some blood for a procedure. Using ​The Embracing Arch​, he calls up a translator to invite Elroy’s father Pierre into the conversation. This way they can make decisions together, and communicate and care for Elroy.

Noticing Elroy’s nerves, Nurse Ramirez activates the power of ​The​ ​Embracing Arch​. The environment transforms around Elroy to create a beautiful distraction. A bird glides across the room, capturing Elroy’s attention and imagination.

An Emergency

During an unexpected code, Dr. Johnson is one of the first to arrive. She immediately slides Elroy’s ​Rotating Bed​ into the middle of the room, dropping the head of the bed. The space is now set up for optimal medical care.

Members of the care team join as Dr. Johnson calls out directions, while monitoring ​The Discreet Headwall​. The nurses access key emergency equipment with ease thanks to the organized and predictable storage solution in ​The​ ​Discreet​ ​Headwall​.

A counselor meets Elroy’s parents in The Retreat, providing support and updating them as Elroy stabilizes.